
Do you ever get frustrated when you call a business and end up on hold for what feels like an eternity? All you want is to speak to a real person who can help you with your issue or answer your question. Well, brace yourself because Elon Musk’s team is putting pressure at Social Security to end phone service for customers.
The Social Security Administration is considering cutting back on phone services that 73 million retired Americans rely on. So, get cozy in your chair because a simple question could have you waiting all day or listening to a never-ending busy signal. The agency is thinking about ending phone services for processing claims and bank transactions, pushing elderly individuals to visit field offices in person to access their benefits, that’s if there are any left after Trump/Musk finishes cutting most of the federal government.
Current and former officials are concerned that this change will disrupt the agency’s operations and its ability to serve the public. The toll-free number provided by Social Security is a lifeline for older Americans who may not have internet access or struggle with navigating the web.
Initially, DOGE staffers were worried about fraudulent benefits going to deceased individuals. However, it turns out that the agency’s outdated technology system made it seem like impossibly old people were still receiving benefits. No fraud, just some computer code that the little bros didn’t quite grasp.
“It seems like they’re trying to dismantle the agency to benefit their billionaire buddies,” said Martin O’Malley, who previously led the agency under Joe Biden. “And of course, Trump will probably come out with his next lie about how he would never touch Social Security. Watch out, he’s coming for it!”
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